Yes. We want you to be completely happy with your purchase from EverythingSwag. If you’re not satisfied for any reason, you may return eligible items within 14 days of receiving your order for a refund, exchange, or credit note.

When does the 14-day return period start?

If your order arrives in multiple deliveries, the 14-day return window begins on the day you receive the final item in your order.

What condition must items be in?

All returned items must be:

• In their original packaging

• In a re-saleable condition

• Unused and undamaged

Who pays for return shipping?

If the item is not faulty, return shipping costs are the responsibility of the customer.

Are any items non-returnable?

Yes. Printed and personalized items cannot be returned. These products are made specifically to your specifications and cannot be re-sold, unless they are faulty.

How do I return an item?

Please contact us first to obtain a return address and further instructions before sending anything back.